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Thibodaux Regional Patient Satisfaction

We consider inpatient and outpatient quality care a top priority. Year after year our patients and awards reaffirm that we are the best. Thibodaux Regional Medical Center consistently ranks in the top 1%, of US hospitals, for Patient Satisfaction.

The 2010 Press Ganey Hospital Pulse Report measured the top priority of more than 3 million hospital inpatients in 2,162 hospitals, during 2009. A report summary detailed the Press Ganey's National Inpatient Priority Index identified the top three inpatient concerns.

  • Effective communication
  • Empathy
  • Relationship building

For the first time in four years, "promptness in responding to the call button" did not make the top five items in the index, according to Press Ganey. The efforts hospitals are making to ensure hourly rounds are standard practice, not only respond to this common complaint, but also reduce patient anxiety because the patient knows they will be checked on routinely by a member of the medical staff.

Thibodaux Regional Medical Center outpatients benefit too. Special attention paid to improving parking access, redesigning outpatient facilities and thoughtfully addressing their post treatment needs and concerns, have all lead to greater satisfaction.

Take a look at the patient satisfaction awards received in just the last 2 years, nationally recognizing Thibodaux Regional as one of the best.

2010 - J.D. Power and Associates Distinguished Hospital Award
For providing "An Outstanding Inpatient Experience" and "An Outstanding Outpatient Experience"

2010 - Press Ganey Summit Award
Sustaining Highest Level of Patient Satisfaction for Three or More Consecutive Years

2009 - J.D. Power and Associates Distinguished Hospital Award
For providing "An Outstanding Inpatient Experience" and "An Outstanding Outpatient Experience". Find out more.

2009 - Press Ganey Summit Award
Sustaining Highest Level of Patient Satisfaction for Three or More Consecutive Years.

Check out all the awards, recognitions and quality initiatives that continue to distinguish Thibodaux Regional as the best in patient satisfaction.