Healthgrades Recognizes Thibodaux Regional for Excellence in Providing an Outstanding Patient Experience

Thibodaux Regional Health System is proud to announce that it has received the Healthgrades 2018 Outstanding Patient Experience Award. This award places Thibodaux Regional in the Top 5% in the nation and the only hospital in Louisiana who has earned this distinction 11 years in a row.

Healthgrades, the leading online resource for comprehensive information about physicians and hospitals, evaluated over 3500 hospitals nationwide. Healthgrades assesses hospital performance by applying a scoring methodology to 10 patient experience measures, using data collected from a 32-question patient experience survey of the hospital’s own patients. The survey questions focus on patients’ perspectives of their care in the hospital with topics that range from cleanliness and noise levels in patient rooms to factors such as pain management and responsiveness to patients’ needs. The measures also include whether a patient would recommend the hospital to friends or family.

“Patient experience surveys offer important insights about hospitals and their commitment to providing patients with outstanding experience, and furthermore, consumers value that information when making care decisions,” said Brad Bowman, MD, Chief Medical Officer, Healthgrades. “Hospitals that have received the Healthgrades 2018 Outstanding Patient Experience Award have received high marks from their most important stakeholders—the patients themselves.”