Archie's Message About Patient Experience Award and Thibodaux Regional

If a state championship title existed for hospitals that put patients first, Thibodaux Regional Health System would need the largest trophy case in Louisiana. I’m so proud to congratulate Thibodaux Regional on achieving the Healthgrades Outstanding Patient Experience Award for 2018.

Thibodaux Regional’s MVP treatment of patients is nothing new. This medical center is now an 11-time champion. More impressive than that, Thibodaux Regional has received all 11 awards consecutively and now owns the longest active streak in the state of Louisiana – more than any hospital in even New Orleans or Shreveport.

In case you’re wondering about the rules and criteria of this award, it’s not an easy honor to earn. Only the top 5% of hospitals nation-wide provide a high enough standard of patient care to achieve this honor. Healthgrades determines the top 5% of hospitals by conducting a multi-pronged study that measures various categories of patient experience and satisfaction in 4,500 hospitals nationwide.

This type of long-term success is rare. Could you imagine the same team winning the high school state championship or the Super Bowl for 11 years in a row? Any sports team would be lionized for 11 straight titles. It makes me proud to be affiliated with such a champion. It also shows that when someone is as dedicated to their craft as Thibodaux Regional is to outstanding patient care, excellence can be achieved anywhere.

CEO Greg Stock and the team at Thibodaux Regional truly put patients first. Their passion for helping people lead fuller, better lives is inspiring. Congratulations Thibodaux Regional for your continued success at caring for the people of the Bayou Region at the highest level possible and in setting a standard the entire nation can use as an example of excellence.